CCALL pricing — per-user plans
For steady teams who call a lot.
Pro
For small teams getting started
150.000đ /month
- 15 extensions
- 2 numbers (supplied by ePacific)
- Unlimited concurrent calls
- Unlimited recording storage (*)
- CCALL Softphone licence
Business
For businesses that integrate
400.000đ /month
- 15 extensions
- Unlimited numbers
- Unlimited concurrent calls
- Unlimited recording storage (*)
- CCALL Softphone licence
- Integration API
Custom
Extensions and features to fit
Contact us
- Any number of extensions
- Unlimited numbers
- Integration API
- Setup and training
CCALL is priced two ways. Per user: Pro at VND 150,000/month (15 extensions, 2 numbers) and Business at VND 400,000/month (15 extensions, unlimited numbers, API). Per minute: Tele500 at VND 500,000/month with 500 minutes and Tele1200 at VND 1,000,000/month with 1,200 minutes, both with unlimited extensions. Larger teams take a custom plan. Prices exclude the one-off setup fee.
Per-minute plans
For telesales teams with many callers.
Tele500
500 minutes included
500.000đ /month
- Unlimited extensions
- 2 numbers
- Unlimited concurrent calls
- Unlimited recording storage (*)
- Free app integration
- 24/7 support
Tele1200
1,200 minutes included
1.000.000đ /month
- Unlimited extensions
- Unlimited numbers
- Unlimited concurrent calls
- Unlimited recording storage (*)
- Free app integration
- 24/7 support
Reference prices, excluding the one-off setup fee and VAT, confirmed on your quotation. Number fees and call rates follow ePacific's telecom price list. Porting an existing number: ask your advisor. (*) Subject to the service's storage policy.
What CCALL includes
Some features depend on the plan — your advisor will confirm on the quote.
Call recording
Every inbound and outbound call recorded for quality and training.
Auto attendant (IVR)
Callers pick the right team with their keypad.
Call transfer
Transfer to another extension or a mobile number.
Business hours
Separate routing for office hours, after hours and holidays.
Free internal calls
Extensions call each other free, wherever they are.
Concurrent calls
Many calls at once on a single number.
Voicemail
Callers leave a message when nobody can answer.
Caller details
See who is calling and their history as the call rings.
Reports and live view
Live call status, full call history and per-extension costs.
Call controls
Block calls and cap spend per extension.
CRM/ERP integration
APIs for call records (CDR) and recordings.
Mobile app
CCALL Softphone on iOS and Android — take PBX calls anywhere.
Frequently asked questions
Per-user or per-minute?
Per-user when your team size is steady; per-minute when many people call out (telesales) and you prefer to pay for usage.
Is there a free trial?
Yes. Sign up and a CCALL specialist will set up a trial PBX and help you install it.
Do prices include numbers?
Plans set how many numbers you can connect; number rental and call charges follow ePacific Telecom's price list.
Get a CCALL quote
Tell us your team size and call volume — we'll recommend the right plan.