Cloud PBX · over a decade
A phone system for sales and support teams — answer from anywhere
Extensions, auto attendant, recording and reports in the cloud. Your team answers on IP phones, computers or the CCALL Softphone.
- No hardware to buy
- Live the same day
- From VND 150,000/month
CCALL is ePacific Telecom's cloud phone system and has served Vietnamese businesses for over a decade. You rent the PBX monthly instead of buying hardware: all you need is the Internet plus IP phones, computers or the CCALL Softphone mobile app. CCALL includes extensions, an auto attendant, recording, transfers, reports and CRM integration; plans start at VND 150,000 a month.
Why businesses choose CCALL
Lower cost
No PBX hardware, no administrator to hire, and free calls between branches.
Work from anywhere
Office, home or on the road — the same company number on every device.
→Keep your number when you move
Numbers and PBX live in the cloud, not on a line in your building.
Grows with you
Add extensions, numbers and branches in minutes.
Everything a professional phone system needs
Call recording
Every inbound and outbound call recorded for quality and training.
Auto attendant (IVR)
Callers pick the right team with their keypad.
Call transfer
Transfer to another extension or a mobile number.
Business hours
Separate routing for office hours, after hours and holidays.
Free internal calls
Extensions call each other free, wherever they are.
Concurrent calls
Many calls at once on a single number.
Solutions
CCALL Softphone
Your PBX on iOS and Android — take incoming calls, call out on the company number, see your history.
What customers say about CCALL
01 · Distribution
Customer data in one place
“We struggled to manage transactions and customer information because we couldn't collect complete data from our systems. We needed telesales and telemarketing built in — and the CCALL phone system met those needs best.”
02 · Services
From manual work to a PBX with CRM
“We make about 50 calls a day and managed customers by hand. After looking around I chose CCALL because it's a complete solution with CRM built in, and it fits how we sell.”
One ePacific family
Need AI and every chat channel? Numbers or Brandname? CCALL's two sister brands.
HAINIVAMove up to HAINIVA
Keep your numbers and the CCALL Softphone; add AI answering 24/7 and Zalo, Facebook and website chat in one inbox.
ePacific Telecom
Fixed, mobile and 1800/1900 numbers, SIP trunks, Voice and SMS Brandname.
A phone system today, no hardware to buy
Start a trial or call 1900 0038 — a CCALL specialist will suggest the right plan and numbers.