Fix calling from the browser (Webphone)

1. Call and sound problems#

Click the padlock icon to the left of the web address => Allow

If it does not look like the image, click Site settings to open them => reload

Allow the settings you need: Camera, Microphone, Notifications, Sound, ...

Or go to https://test.webrtc.org to run a check.

Click START to begin the check.

If every item is ticked (v) as in the image, your speakers and microphone are working.

2. If you cannot make calls, clear the browser cache.#

Step 1: Log out of your Web CRM account

Step 2: Settings => Privacy and security => Clear browsing data

Step 3: Tick Cookies and other site data => Clear data

Step 4: Log in again and make a call

3. Avoid opening many tabs of the CRM software#

"Dynamic" websites (sites that keep talking to and sending requests to the server, especially sites that refresh automatically) use bandwidth constantly and slow down your Internet connection.

Each open tab uses a certain amount of RAM. With too many tabs, RAM becomes overloaded and the whole system slows down, including the browser's ability to load web pages and files.